Prescriptions


Ordering Repeat Prescriptions

Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online account.

Repeat prescriptions may be ordered in 2 ways:

  • Online
    You can order your repeat prescriptions via the NHS App, SystmOnline or by emailing nwicb.sgmeds@nhs.net
  • In Person
    Tick the boxes on your repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. Please only order medications that you need.

Collecting your Prescription

All prescriptions will be sent to your nominated pharmacy. If you do not have one nominated, then it will be sent to Southgates Medical Centre dispensary for collection and you can then take it to your preferred pharmacy.

For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.

Dispensary

Southgates Medical Centre is a dispensing practice, and if you live more than a mile by road from a community pharmacist we can dispense your medicines as well as prescribe them.

Questions about your Prescription

If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.

You can also contact us at the surgery in two ways.

Medication Reviews

If you have a repeat prescription, we will ask you to complete a review once a year.

You can do this: 

Prescription Charges

Find out more about prescription charges on nhs.uk.


About Pharmacists

Pharmacists are experts in medicines who can help you with minor health concerns.

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Local Pharmacies

View more local pharmacies

Disposing of Old Medicines

If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.

Over-the-counter medicines

Did you know that your local NHS spends £15m a year on prescribing medicines that are available to buy at the pharmacy?

Following national guidance from NHS England, our GPs are asked not to prescribe these medicines (there are some exceptions, see the below link), including for conditions such as coughs, colds, headaches, mouth ulcers, travel sickness and mild toothache.

Your GP will not generally give you a prescription for over-the-counter medicines for a range of minor health concerns. Instead, over-the-counter medicines are available to buy at your local pharmacy.