To help the doctor, the receptionist may ask for details of your problem. This is in complete confidence. 

Routine

Please request a routine appointment, by visiting our Consulting Room.

Alternatively, you may telephone the practice between 09:00 and 18:00 on a weekday.

These appointments are normally either 10 or 15 minutes long.

We have a dedicated emergency team during the day. This comprises one of our general practitioners, a nurse practitioner and our whole reception team, who will take calls in the normal way. The doctor or nurse will offer you telephone advice and will arrange to see you in the surgery if necessary. Emergency home visits will be undertaken after telephone assessment. Please remember ‘on the day’ appointments are only for emergencies.

Telephone Consultation

Please leave your telephone number and message with the receptionist. They will arrange for a doctor to contact you at a convenient time.

Cancellations

If you cannot attend an appointment for any reason, please use our Cancel an Appointment triage in order for us to give the slot to someone else. If you frequently make appointments that you do not keep or cancel we may ask you to register elsewhere.